Rechtsthemen

Top-Themen

Sind kostenpflichtige Kundenhotlines grundsätzlich unzulässig?

Für telefonische Kundenhotlines zu bestehenden Verträgen dürfen Verbraucher nicht stärker belastet werden als bei einem gewöhnlichen Festnetz- oder Mobilfunkanruf.

6 min

Widerrufsrecht bei Verkäufen ins EU- und Nicht-EU-Ausland

Verkäufe an Verbraucher ins EU- sowie Nicht-EU-Ausland haben durchaus Tücken, etwa hinsichtlich des Widerrufsrechts bei Fernabsatzgeschäften. Wir beantworten in diesem Beitrag wichtige Fragen im Zusammenhang mit dem Widerrufsrecht.

10 min

Relevant ab 27.09.2026: Das neue Gewährleistungs-Label in deutscher Sprache

Ab dem 27.09.2026 sind neue Label für Gewährleistung und Garantien darzustellen. Die Gestaltung des Gewährleistungs-Labels in deutscher Sprache steht inzwischen fest.

9 min 5

Gamekeys im Onlinehandel: Jugendschutzpflichten und Haftungsrisiken

Der Verkauf von Gamekeys wirft komplexe Fragen im Jugendschutz auf. Dieser Beitrag analysiert die dogmatische Einordnung als Zugangsmittel sowie die Haftungsrisiken für Key-Seller nach dem JMStV und Wettbewerbsrecht.

7 min 2

Abmahnradar: Abmahnfalle E-Mail-Werbung

E-Mail-Werbung bleibt auch im neuen Jahr riskant – kaum etwas wird derzeit häufiger abgemahnt. Ebenfalls abgemahnt: Werbeaussagen wie "ohne Zucker" sowie die Nutzung der Marken Elara und Claris.

3 min

Instagram: Urheberrechtsverletzung beim Reposten?

Das LG Hamburg hat klargestellt, dass das Reposten urheberrechtlich geschützter Inhalte ohne Zustimmung des Rechteinhabers eine Urheberrechtsverletzung darstellt.

4 min

Die Werbung mit den Logos der „Stiftung Warentest“ im Internet

Testsieger? Glückwunsch! Doch wie nutzt man das Siegel der Stiftung Warentest rechtssicher? Alles Wichtige zu Lizenzen, Fristen und Designregeln für Ihre Werbung finden Sie in diesem kompakten FAQ-Guide.

23 min

Widerrufsrecht für Hygieneartikel – Wann ist das Widerrufsrecht ausgeschlossen?

Im Online-Handel kommt es immer wieder zu Streitigkeiten darüber, ob Verträge zur Lieferung von Hygieneartikeln vom Verbraucher widerrufen werden können.

9 min 20

Handlungsanleitung für die Angabe von Lieferzeiten in einem Online-Shop

Dieser Leitfaden soll dabei helfen, die Anforderungen an die Angabe von Lieferfristen bei Verträgen mit Verbrauchern in der Praxis umzusetzen.

6 min 18

Der Widerrufsbutton kommt im Juni - Händler benötigen neue Rechtstexte

Der neue Widerrufsbutton ist das beherrschende Rechtsthema im Ecommerce in 2026. Eine besonders drängende Frage: Muss ich eigentlich meine Rechtstexte anpassen wegen des neuen Widerrufbuttons?

11 min 1

Widerruf bei Sperrgut: Wann müssen Händler kostenlos abholen?

Die Abholpflicht beim Widerruf ist die Ausnahme: Sie greift nur bei außerhalb von Geschäftsräumen geschlossenen Verträgen, wenn die Ware bei Vertragsschluss bereits in die Wohnung gebracht wurde und nicht per Post zurückgesandt werden kann.

8 min 8

Wer trägt die Hinsendekosten und Rücksendekosten bei Widerruf?

Streitigkeiten mit Verbrauchern wegen Hin- und/ oder Rücksendekosten nach Widerruf sind ein leidiges Thema im Alltag von Online-Händlern.

36 min 2

Muss der Eingangs des Widerrufs unverzüglich bestätigt werden?

Eine unverzügliche Widerrufsbestätigung ist nur erforderlich, wenn der Verbraucher den Widerruf über ein vom Händler bereitgestelltes Online-Webformular erklärt.

4 min 4

Neues deutsches Verpackungsrecht: Händler bei Inlandsbezug befreit

In der EU ändert sich zum 12.08.2026 das Verpackungsrecht. Ein deutscher Umsetzungsentwurf will Händler mit bloß inländischer Tätigkeit entpflichten.

8 min 12

Allergenkennzeichnung im Online-Handel 2026: Pflichtangaben, Fallstricke

Allergeninformationen sind auch online verpflichtend – sowohl bei vorverpackter als auch bei loser Ware. Entscheidend ist, dass sie dem jeweiligen Produkt eindeutig zugeordnet werden.

8 min

Wein online verkaufen: Sulfit-Hinweis bleibt im Shop Pflicht

Beim Online-Verkauf von Wein müssen die Pflichtangaben vor Vertragsschluss klar und leicht zugänglich bereitstehen – besonders der Allergenhinweis auf Sulfite.

3 min

Kundenbewertungen - wie danach fragen?

Positive Kundenbewertungen sind eine harte Währung im Online-Marketing. Wir geben einen Überblick über die gängigen Methoden zur Gewinnung von Bewertungen und deren rechtliche Zulässigkeit.

15 min 5

Anfechtung: Was tun bei fehlerhaften Preisen und anderen Pannen im Webshop?

Ein Preisfehler im Shop reicht oft aus, damit vermeintliche Schnäppchen viral gehen und Bestellungen explodieren. Entscheidend ist dann schnelles, rechtlich sauberes Handeln.

27 min 30

Produktrückruf des Herstellers: Was müssen Händler tun?

Immer wieder rufen Hersteller Produkte aufgrund sicherheitsrechtlicher Bedenken zurück. Wie müssen Händler gegenüber ihren Kunden dann reagieren? Welche Pflichten haben sie und was steht den Kunden zu? Wir klären auf.

8 min

Praxistipps: Markenabmahnungen vermeiden

Markenabmahnungen gehören zu den häufigsten und vor allem teuersten rechtlichen Risiken im Onlinehandel. Viele Händler werden früher oder später mit einer Abmahnung wegen angeblicher Markenrechtsverletzungen konfrontiert. Zeit für ein paar Tipps.

6 min

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Git branch	develop
CMS Pfad	/var/www/vhosts/itrk.dev/itrk/it-recht-kanzlei/cms/develop
Datenbank	itrk_develop (itrk_develop@127.0.0.1:3306)

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